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DHL 洋基通運股份有限公司 - *機場報關部主任 Customer Clearance Supervisor*
http://bit.ly/1TmJrs4
- 工作說明：
- Overall Role Purpose
? Ensure smooth running of the customs clearance operation
? Manage the work rosters and supervising the work performed by the clearance department in order to achieve the performance standards set by local management and yet ensuring that the regulatory requirements and customer instructions are complied.
Key activities
Customers Clearance Operations Supervision
? Organise appropriate shifts and manning levels to meet business requirements.
? Make decisions directly related to shipment processing
? Prepare declarations as required and take responsibility for the lodgement of declarations with the authorities
? Ensure that the levels of pre-clearance/pre-release of shipments is maximised
? Ensure the timely payment and recording of customs duties / taxes.
? Resolve specific disputes or provide advice on technical issues with customers.
? Ensure that customer databases are developed and maintained
? Supervise the maintenance of the databases within the clearance departments to ensure that they are updated timely and accurately
? Supervise duty and tax payments and ensure that adequate controls are in place to monitor these disbursements to prevent abuse
? Supervise co-ordination activities within the department, and between the clearance department and other DHL departments or external agencies (e.g. between the clearance department and NCG or warehouse operations, or between Customs and the DHL clearance department)
? Supervise the filing and archiving of customs documents to ensure that the documents are kept in order and can be easily retrieved when required
? Supervise the preparations for GSOP audits and the maintenance of the GSOP certification after the location is GSOP certified
Customs Clearance Team Management
? Monitor and supervise the clearance activities performed in the clearance department to ensure that the clearance operation runs smoothly i.e. that the shipments are cleared in a timely manner and that they satisfy the regulatory and customer requirements
? Monitor and track the clearance performance (e.g. COA and BOS) and assist in the development and implementation of corrective actions as needed to achieve the clearance performance goals set by local management
? Develop, implement and supervise the work schedules and rosters for the clearance department in accordance to the work loads and availability
? Ensure that gateway operations agents maintain a professional image to both internal and external contacts.
? Manage the work of a Customs Clearance team to ensure accurate preparation of Customs declarations and the timely lodgement of those declarations
? Review the work of the team incorporating a risk management approach
? Contribute to team effort to ensure the attainment of both inbound and outbound shipment clearance, efficiently within clearance performance targets and transit time.
Safety and Quality Assurance
? Ensure safe working practices and environment within the shift.
? Participate in gateway quality policy and initiatives e.g. ISO. - 工作地點：
- 桃園市大園區 航翔路
- 工作時間：
- 日班, 晚班, 輪班
- 工作性質：
- 全職
- 職務類別：
- 客服主管、運輸物流類主管、船務
- 工作待遇：
- 面議
- 需求人數：
- 1人
- 管理人數：
- 11~20人
- 到職日期：
- 不限
- 職缺更新：
- 2015/12/21
求才條件
- 身份類別：
- 不拘
- 學歷限制：
- 高中職 以上畢業
- 科系限制：
- 不拘
- 工作經驗：
- 3年以上工作經驗
- 語言能力：
- 英文 聽:中等 說:中等 讀:中等 寫:中等
- 附加條件：
- Skills
- -Software skills (Word, Excel, PowerPoint, etc.)
- -Communication skills (English), spoken and written
- Expected years of experience
- -2-3 years Clearance experience
- -Experience in express industry is prefered
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